Refund policy

Builders Corner – Refund Policy

Last updated: 2025/10/21

At Builders Corner, we want you to be satisfied with your purchase. If something isn’t right, we’ll do our best to make it right — within fair and reasonable limits.

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1. Returns and Refunds

We accept returns and issue refunds only when necessary, such as for damaged, defective, or incorrect items.

To request a return or refund:

• Contact us within 7 days of receiving your order.

• The item must be unused, in its original packaging, and include proof of purchase.

• Refunds are processed once the item has been inspected and approved.

We reserve the right to refuse a return if the product shows signs of use, damage, or modification.

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2. Non-Returnable Items

Certain items cannot be returned or refunded, including:

• Used or opened tools and materials

• Cut-to-size or custom-made products

• Sale or clearance items

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3. Exchanges

If a product is defective or damaged, we can exchange it for the same item (if available) or offer a store credit/refund.

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4. Refund Processing

Once approved, refunds are issued to your original payment method.
Please allow 5–10 working days for the transaction to reflect, depending on your bank or payment provider.

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5. Contact Us

For any return or refund requests, please contact:
📧 builderscornerjhb@gmail.com
📞 083 441 5416
🏠 26 Harpur Ave, Benoni, Gauteng, 1500, South Africa